Refund Policy

Last Updated January 1, 2021

We encourage you to view the product at our site before purchasing.  Product photos on our website are a good guide to the product size and colour, but may not be exact so we encourage you to drop by our site during business hours to view the product in person as size, shape and colour can vary during the season.

There are no refunds or exchanges on bulk or perishable products if the product ordered matches the product picked up or delivered. This includes but is not limited to all mulch, rock, sand and gravel, soil, firewood, decorative rock, boulders and sod. For deliveries - inspect the product before it is off-loaded and contact us if you require a different product (a second delivery charge will apply).

For pick ups - Please inspect the product before leaving the yard.  We will accept exchanges on tote products, granted the product remains untouched. An additional charge will apply to pick up the original product and a second delivery charge will apply for the delivery of any alternate products. A 25% restocking fee may also apply on refunded and/or exchanged products.

 No refunds or exchanges on discounted items.