2 | How It Works | Delivery and Timing | banner-howitworks.jpg | 8

Serving Calgary, AB and Surrounding Areas

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Bark Mulch Depot

How It Works

Delivery and Timing

How much does delivery cost? 

  • Delivery costs vary depending on the delivery method, volume and/or area. 
    • Bulk deliveries are charged a flat rate based on volume - Per load maximums are: 22 yds Mulch, 12 yds Soil, 10 yds rock.
    • Alternatively, Bag/Pallet delivery charges apply to EACH bag or pallet. Delivery of each additional Bag/Pallet is $39 + GST.
    • We can also do split load (2 products) Bulk deliveries.  Please call the office for this type of delivery.  There are restrictions to volume and weight for this type of delivery.  
    • Delivery costs are determined upon checkout when ordering online or call our office if you have any questions.

When will my delivery arrive?

  • Delivery arrival date will be determined based on availability and weather.   
  • After placing your order, our dispatchers will notify you, via email, of your predicted delivery date. If you have not heard from us within two business days please check your junk mail folder for our reply, or contact our office to confirm receipt of order.
  • Deliveries are typically made between 8 a.m. and 6 p.m., Monday to Friday and Saturdays/Sundays from 8 a.m. to 5 p.m.
  • If you require a specific date and time please inform us in the comments section of your order. We will do our best to accommodate your requests but cannot gaurantee it.  

Do I need to be home when it arrives?

  • We do not require you to be present at the time of delivery.
  • If you would like to be home when the product arrives, please inform us in the comments section of your order. 
  • If you choose not to be home during the delivery, please clearly specify drop instructions and mark the location with an X. Please note: if you say "left side of the driveway", that means the left side as we are looking at it from the road.
  • Please see Refund Policy for more details.

How is a bag delivered vs. a bulk delivery?

  • A tote bag is delivered using a crane truck.
  • Materials are delivered loose using a dump truck for bulk deliveries.
  • There are some limitations to where deliveries can be placed due to safety.
  • Please visit the Product Installation section if you require help installing your product.

Delivery Bulk 1Delivery Tote 1

Where can we place a bag?

  • We can place a bag on your driveway, parking pads, back alleys, and on the edge of your property as long as there is access from the roadway.
  • With an X or sign, mark where you would like the bag placed. Please note: if you say "left side of the driveway", that means the left side as we are looking at it from the road.
  • We cannot deliver into garages or over every fence. Our drivers will assess safety and viability onsite and have the final say.
  • Please see Delivery Policy for more details. 

Delivery Tote Over Fence 1Delivery Tote Over Fence 2

Where can we dump loose product?

  • We can place product on your driveway, parking pad, back alley or roadway. 
  • With an X or sign, mark where you would like the product dumped. Please note: if you say "left side of the driveway", that means the left side as we are looking at it from the road.
  • We are unable to go through gates narrower than 9 feet. 
  • Back alley deliveries can be limitied due to the proximity of overhead power lines. 
  • Due to the weight of the truck and material, full tandem loads of soil and rock may be limited to road side dumps.
  • We suggest not to have product dumped on exposed aggregate.
  • Please see Delivery Policy for more details. 

Where can we place a yard waste bag or bin for pick up?

  • Please place the bag or bin in the location where it was dropped off, or within 15 feet of where a crane can access it from the road. At the end of a driveway or in the back alley is best. 
  • We cannot crane over fences or into a garage.

Product Pickup

Prefer to pickup your product? Pickups are available anytime during site hours. Bark Mulch Depot has moved and is now located across from Calaway Park at 65 Commercial Drive.

Learn More